Here's a snippet from our extensive hour-long conversation where he acknowledged the problem:

0926 Apple David- 8017835086.m4a

RPReplay_Final1695613251.mp4

Apple missed monthly payments here.

For MacBook Air monthly installments → Apple misses 8th installment

For Gift card monthly installments → Apple misses 8th and 12th installment

And, if you add up all the monthly installments, the total will come to a different amount than displayed by Apple.

For MacBook Air monthly installments → The total is wrong. It should be $1053.25 but Apple show it as $1075.22

For Gift card monthly installments → The total is wrong. It should be $120.85 but Apple show it as $139.43

Balance on August 29th 2023